Getting Started
Enclosed are the first steps in setting up your ez print commerce website and application.
Domain Name
The ez print commerce system is a hosted and domain name based solution. It is required that you point your desired domain name to our dns servers. To point your domain name correctly, please log into your domain name registrar (godaddy.com, register.com or network solutions) and adjust your primary and secondary nameservers to point to our dns servers at ns1.maximumasp.com and ns2.maximumasp.com. Domain name propegation typically takes from 24-48 hours. You will NOT be able to view your website until it points correctly.
Top
Top
E-Mail
To utilize e-mail on your pointed domain, simply request this feature from customer care. The customer care team will set-up a web-based POP3 email for your domain. You will have administrative access to control your domain from a web-based interface such as: mail.yourdomain.com and you will have user-level acess avaialable at mail.yourdomain.com:8383, which will require you to enter your userid and password.
Top
Top
Review the MS Outlook configuration page for details on how to connect your POP3 e-mail to your domain.
E-mail notifications will come as being sent from the e-mail address as provided at sign-up. Should you want to change this e-mail address, simply log into your control panel and click on "Manage Domains" in the top right. You will be presented with a list of your registered domains with us. Simply click on your domain and adjust the "Website E-Mails", as listed.
How does this work?
The ez print commerce engine will send out notifications from the site sender and notification email settings. Support E-mail is the email address used for when customer support forms are submitted and Artwork email is on the upload page, should you want to have artwork submitted via email instead of uploaded and pre-flighted.
E-Mail Account Settings, what do these mean?
- Site Sender E-mail = The e-mail address that automatically sent emails appear "from".
- Notifications E-mail = The e-mail address that contact, registration, submitted orders e-mails are sent to.
- Support E-mail = The e-mail address the customer support form, submits to.
- Artwork E-mail =A general e-mail address used on the template artwork page.
- Paypal E-mail = The e-mail address to use if Paypal is set-up on your account.
Control Panel
Upon signing up and having your userid and password sent to you, you will have control over your domain from the administrative control panel. You can access the control panel at http://cpanel.printfirmsoftware.com.
Top
Basic Settings and Configuration
Payment & Tax Settings
To adjust your default payment and tax settings simply log into your control panel and navigate to "Content & Settings", then to "Payment & Taxes". The system comes pre-loaded with the information provided at sign-up. From this screen you can adjust: the processing settings ("Process Manually or Merchant Services"), the payment methods accepted (credit card, terms and paypal), the state tax charge to apply and the specific credit cards you would like available on your site.
Top
How does this work?
The default set-up and configuration assumes that you will be "processing manually", meaning you will recieve an order in your control panel and will have to utilize your current payment processing software, not connected to the website. Should you want to upgrade to "Merchant Services" the pfs customer care team will implement the Authorize.net or Quantum payment gateways for free. You should contact your current bank and merchant account to determine if you are on either of these gateway networks. If you are not, pfs can customize other systems for a consulting fee, to be determinied on a case by case basis. You will have to provide your gateway login id and password to the gateway to customer care. Customer care will login and generate a key and install it onto your application. Once, your is connected with either payment gateway, credit card payments will be automatically deposited into your bank.
Tax is applied to all orders that have a ship to zip code matching your coroprate zip code.
Shipping Settings
The ez print commerce engine comes pre-loaded with the following shipping methods: FedEx, UPS and USPS. In your control panel you can turn on and off, any variation and specific method within each of the main 3 providers.
To adjust your default shipping settings simply log into your control panel and navigate to "Content & Settings", then to "Shipping Settings".
Top
How does this work?
The engine looks at each individual product and based upon the weight entered for that product, takes that value, to the provider and looks up the shipping cost based on the ship from and ship to zip codes. If you have an auto-mark-up fee associated with your shipping costs, it will then add that fee on top of the value returned from the provider. Note: It is the responsilbity of the manager of the site to enter correct weights for each of their products. The control panel does have a number of tools to allow you to apply formulas or weights based on a quantity of paper (ie. "X lbs per Y qty) and thus will apply the mathematical calculations for you.
What are shipping Centers?
Shipping Centers represent the capability to utilize alternate zip codes fro shipping look-up and calculations based on the state of the customer making the purchase.
For example: A customer from TX purchase flyers from www.somesite.com who has corporate headquarters in FL, but has production facilities in TX. The manager of www.somesite.com can enter a zip code and state for TX and thus any customer who has a state = TX will utilize the TX zip code for shipping calculations. This feature will substantially reducing the shipping cost estimate and will provide more accurate in-state shipping estimates.
Paper types, Sizes and Quantities
The ez print commerce engine comes pre-loaded, with a number of paper types, sizes and quantities. You can add, adjust and delete any of this information as it fits the needs of your organization.
To adjust your paper types, sizes and quantities, simply navigate to the "Documents" tab. Under the "Documents" tab, you will have links for viewing and adding new papertypes, sizes and quantities.
Note: Quanties should be entered as whole numbers, sizes should be entered in inches (in the following format number x number, for example, "3x5").
Top
My Account
Changing My Account E-Mail and/or Password
To adjust the e-amil address and password for any contacts, inlcuding your account login, simply click on the "View Contacts" link, under the "Address Book" tab in your control panel. Find the contact including your own, click on the detail of your contact and then the "Update" button. Adjust the settings to fit your needs.
